Customer Service

Olim Enterprises Inc dba Oddball Goods
290 S Franklin St Wilkes Barre PA and 900 Rutter Ave #13, Forty Fort PA

ph: 570-701-0101

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Shipping & Delivery
We are a daily pickup for USPS, FedEx and UPS. Orders placed will generally ship on either the same or next business day, depending on the timing. Express orders must be placed before 4pm Eastern Standard Time to ship the same day. Tracking numbers are always sent in shipping confirmation emails and can also be tracked via user account on this website. In the even something ordered is out of stock, we will contact you to seek approval of substitution or partial shipment versus cancellation and a refund.
Privacy & Security
At Oddball Goods we will not sell, share, or make publicly or privately available any information collected from users. Information will be used strictly for the process of filling and shipping orders. Information may be shared with other parties directly involved in the processing and shipping of orders. We use 128-bit SSL security to ensure that all the information you submit to us is protected from theft or exploitation..
Returns & Replacements
At Oddball Goods, we do everything in our power to ensure complete customer satisfaction in every aspect of our business. If, for whatever reason, you are unhappy with the product you receive, you can call us within 2 weeks for a return code with which to return your unopened merchandise. Upon receiving your returns, we will generate a refund to you for the products returned. Please do not return opened merchandise, as we can not extend refunds on opened merchandise. Merchandise returned without a proper return code cannot be processed and will delay or void the refund. Return shipping is the responsibility of the customer and all returns are subject to a 20% restocking fee.
Ordering
We can only accept online orders via our website. If you have any questions or problems, please email us at info@oddballgoods.com or call us at 570-701-0101 (option 2) during business hours. You are welcome to visit our showroom at 900 Rutter Ave, Forty-fort PA 18704 to shop, browse or pick up your order. Oddball Goods reserves the right to cancel any order at it's discretion for any reason.
Payment, Pricing & Promotions
Oddball Goods will not ship an item until clear payment has been received. Sometime delays may occur due to payment methods selected and due to fraud monitoring systems. Pricing and promotions are subject to change as well, we try to be extremely competitive in pricing every item we carry.
Terms Of Use
AGREEMENT BETWEEN USER AND ODDBALL GOODS The Oddball Goods Web Site is comprised of various Web pages operated by Oddball Goods. The Oddball Goods Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Oddball Goods Web Site constitutes your agreement to all such terms, conditions and notices. MODIFICATION OF THESE TERMS OF USE Oddball Goods reserves the right to change the terms, conditions and notices under which the Oddball Goods Web Site is offered, including but not limited to the charges associated with the use of the Oddball Goods Web Site. LINKS TO THIRD PARTY SITES The Oddball Goods Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Oddball Goods, and Oddball Goods is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Oddball Goods is not responsible for webcasting or any other form of transmission received from any Linked Site. Oddball Goods is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Oddball Goods of the site or any association with its operators. NO UNLAWFUL OR PROHIBITED USE As a condition of your use of the Oddball Goods Web Site, you warrant to Oddball Goods that you will not use the Oddball Goods Web Site for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use the Oddball Goods Web Site in any manner which could damage, disable, overburden, or impair the Oddball Goods Web Site or interfere with any other party's use and enjoyment of the Oddball Goods Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Oddball Goods Web Site. USE OF COMMUNICATION SERVICES The Oddball Goods Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others. • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information. • Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents. • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer. • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages. • Conduct or forward surveys, contests, pyramid schemes or chain letters. • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner. • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded. • Restrict or inhibit any other user from using and enjoying the Communication Services. • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service. • Harvest or otherwise collect information about others, including e-mail addresses, without their consent. • Violate any applicable laws or regulations. Oddball Goods has no obligation to monitor the Communication Services. However, Oddball Goods reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Oddball Goods reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. Oddball Goods reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Oddball Goods' sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Oddball Goods does not control or endorse the content, messages or information found in any Communication Service and, therefore, Oddball Goods specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Oddball Goods spokespersons, and their views do not necessarily reflect those of Oddball Goods. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials. MATERIALS PROVIDED TO ODDBALL GOODS OR POSTED AT ANY ODDBALL GOODS WEB SITE Oddball Goods does not claim ownership of the materials you provide to Oddball Goods (including feedback and suggestions) or post, upload, input or submit to any Oddball Goods Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Oddball Goods, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. No compensation will be paid with respect to the use of your Submission, as provided herein. Oddball Goods is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Factory Direct Party's sole discretion. By posting, uploading, inputting, providing or submitting your Submission, you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. LIABILITY DISCLAIMER THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE ODDBALL GOODS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ODDBALL GOODS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE ODDBALL GOODS WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE ODDBALL GOODS WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. ODDBALL GOODS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE ODDBALL GOODS WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. ODDBALL GOODS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ODDBALL GOODS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE ODDBALL GOODS WEB SITE, WITH THE DELAY OR INABILITY TO USE THE ODDBALL GOODS WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE ODDBALL GOODS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE ODDBALL GOODS WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ODDBALL GOODS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE ODDBALL GOODS WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE ODDBALL GOODS WEB SITE. SERVICE CONTACT info@oddballgoods.com TERMINATION/ACCESS RESTRICTION Oddball Goods reserves the right, in its sole discretion, to terminate your access to the Oddball Goods Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Pennsylvania, U.S.A., and you hereby consent to the exclusive jurisdiction and venue of courts in Luzerne County, Pennsylvania, U.S.A. in all disputes arising out of or relating to the use of the Oddball Goods Web Site. Use of the Oddball Goods Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Oddball Goods as a result of this agreement or use of the Oddball Goods Web Site. Factory Direct Party's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Oddball Goods' right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Oddball Goods Web Site or information provided to or gathered by Oddball Goods with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Oddball Goods with respect to the Oddball Goods Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Oddball Goods with respect to the Oddball Goods Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English. COPYRIGHT AND TRADEMARK NOTICES All contents of the Oddball Goods Web Site are: Copyright 2015 Oddball Goods and/or its suppliers. All rights reserved. TRADEMARKS The names of actual companies and products mentioned herein may be the trademarks of their respective owners. NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.
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